If you have noticed damage to your property and suspect that a FedEx delivery driver is to blame, what steps should you take next?
Reporting property damage by a driver to FedEx directly can result in money as compensation and prevent the damage from occurring repeatedly. It is important to collect evidence to back up your claim such as photos, videos, and witnesses. Then call the FedEx phone number to file a property damage claim.
Why Report Property Damage to FedEx?
After your property is damaged, many people want to report the damage to the company responsible. However, the complicated and often long process can seem like a real hassle. Because of this, some people may choose to not reach out to the company.
When some part of your property has been damaged, this can end up costing you a lot of money and time to fix. Potential damage that could be caused includes a torn up yard or garden, hit mailbox or garage door, and a damaged driveway.
To fix these damages to your property, you will most likely end up spending a lot of your time and money. This is why it is important to try to get compensation from the company. This will offset the costs for you.
Reporting the damage could also help to prevent the same thing happening again. For example, even if you fix your mailbox, the driver may have the same accident over and over. This is not uncommon.
However, if you report the incident to FedEx, the driver will also be notified of the complaint. This should help to make the driver more careful to avoid future damage to your property.
What to Do When You Notice Property Damage
As soon as you notice that a FedEx truck has damaged your property, there are a few steps you should take. These will help the damage claim process go more smoothly
If you are at home and see the damage occur in real-time, try to get a picture of the truck or write down any descriptors such as the license plate number. This will be helpful in the claim process.
Next it is important to take detailed pictures of the damage itself. If you have photos from before the damage occurred, this can also be shown for comparison.
Look for anyone nearby, such as neighbors, who may have witnessed the incident. If you can find a witness to the incident, try to get their contact information. A statement from them may be very helpful to you during the claim process.
If you have CCTV or other recording devices outside of your home, this video will also be very important for the claim process. Video of the incident can speed the whole process up quite a bit.
If you hope to receive a payout for the damage, it is also a good idea to get a quote. Call an insurance agency to come by to assess the damage and provide you with a quote.
After you have submitted the claim it may take some time before you hear back. If it is taking too long, calling the hotline again to inquire about your claim can help speed it up.
How to File a Property Damage Claim
After you have assessed the damage and collected the evidence to back up your report, you will need to file a property damage claim with FedEx.
To initiate your claim, call the FedEx property damage claim phone number. You should call their hotline at 1.800.Go.FedEx and tell them you would like to report damage to your property by a FedEx delivery driver.
They will then direct you to the appropriate department. You will be asked to provide your personal information and also the tracking number for your package. This is not absolutely necessary, but can definitely help.
After this, the online claim process should be initiated. You will receive a claim form to fill out online. This is where you will want to include any pictures, videos, or other evidence to back up your claim.
Also, be sure to include a quote for the damage amount. Without this, it is much less likely that you will receive a payment.
When a FedEx driver damages your property it is important to file a claim. This can get you money as compensation as well as prevent future property damage.